Long description of the infographic
The price charged to customers for desserts sold by weight must not include the weight of packaging materials. Businesses have a responsibility to ensure the weight of the packaging is not included in the calculation of the total price.
However, packaging can be sold for a separate fee or provided at no extra cost to the customer.
A certified scale must be used to determine the weight of the food. Retail food scales must be inspected every 5 years.
Check the scale to ensure it has a valid Measurement Canada inspection sticker.
You can contact Measurement Canada if you believe you haven't received what you paid for. If you still have concerns, you can file a complaint with Measurement Canada.